PC-Engineer Coventry IT Services

Installing Teamviewer allows me "the Engineer" to remotely take controll of your PC/Laptop/Tablet and Smartphone and FIX most problems you may have without me phsically being there.

TeamViewer may be installed with an installation procedure, although the 'Quick Support' version will run without installation. To connect to another computer, TeamViewer has to be running on both machines. To install TeamViewer, administrator access is required, but once installed it can be run by any user. When TeamViewer is started on a computer, it generates a partner ID and password (user-defined passwords are also supported). To establish a connection between a local client and a remote client TeamViewer generated ID and password of either client are required. The local client requires remote client's ID and password to gain control over the remote client whereas remote client requires local client's ID and password to gain control over the local client.

To start an online meeting, the presenter gives the Meeting ID to the participants. They join the meeting by using the TeamViewer full version or by logging on to http://go.teamviewer.com/ and enter the Meeting ID

SECURITY

TeamViewer uses RSA private/public key exchange (2048-bit) and AES (256-bit) session encryption.

In the default configuration, TeamViewer uses one of the servers of TeamViewer.com to start the connection and the routing of traffic between the local client and the remote host machine. The software then determines how to establish a connection. In 70% of the cases, after the handshake a direct connection via UDP or TCP is established; the other connections are routed through TeamViewer GmbH's router network (via TCP or HTTP-tunneling)